Captiqo Privacy Policy
Last Updated: January 18, 2026
Effective Date: January 18, 2026
Applicable to all Captiqo online services
1. Scope and Commitment
Captiqo (hereinafter referred to as "the Platform") is operated by the Captiqo team. We are committed to providing YouTube subtitle translation and vocabulary services while protecting user privacy and data security. This Privacy Policy explains how we collect, use, store, share, and protect your personal information.
By using the Platform, you acknowledge that you have read and understood the content of this policy. If you do not agree with any terms, please stop using the service and contact us for further assistance.
2. Information We Collect
1. Account Information
Name, email, phone number (if applicable), and login credentials provided during registration or login.
2. Usage Data
Saved vocabulary words, translation records, and subtitle content used to provide translation services and vocabulary features.
3. Payment and Billing Information
Order information and payment records when purchasing packages (specific payment information is processed by payment service providers).
4. Technical Information
Including IP address, browser type, operating system, language settings, access date, dwell time, and page interactions for security protection and performance analysis.
5. Communication Records
Feedback, complaints, and feature suggestions provided in your interactions with our customer service or support channels.
3. Data Usage Purpose
1. Provide, Maintain, and Improve Core Functions
Such as subtitle translation, vocabulary management, account management, and notifications.
2. Identify and Prevent Illegal or Abusive Behaviors
Protect platform and user security.
3. Analyze Product Usage
Optimize effectiveness and user experience within legal compliance.
4. Fulfill Legal Requirements
Including tax compliance, law enforcement cooperation, or dispute resolution.
4. Cookies and Similar Technologies
We use necessary Cookies to ensure proper functioning of login, language preferences, and session security. We may also use analytical Cookies to understand product usage and help us improve the experience.
You can limit or disable Cookies through browser settings, but this may affect some features.
5. Data Storage and Security Measures
Your account information and vocabulary data are hosted on trusted cloud services. We protect data security through encrypted transmission and access control.
For payment-related information, we use third-party payment service providers. The platform does not store your bank card numbers or security codes.
6. Data Retention and Deletion
We retain your personal information for the time necessary to provide services. You can delete words from your vocabulary at any time, and deleted data will be removed from our system.
7. Information Sharing and Third-Party Disclosure
We share information with third-party service providers (such as cloud storage, payment, and authentication services) as necessary to provide services. We require partners to adopt appropriate security measures to protect your data.
We may disclose relevant information when required by laws and regulations.
8. Your Privacy Rights
You can log in to your account to view and manage your vocabulary data. If you need to export data or have other privacy-related questions, please contact us.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect service changes, legal requirements, or best practices. For significant changes, we will notify you through website announcements, email, or other means.
10. Contact Us
If you have any questions, comments, or need to exercise related rights regarding this Privacy Policy, please contact us:
- Email: support@captiqo.com
We will respond as soon as possible (usually within 15 business days) after receiving your request. Thank you for your trust and support of Captiqo!